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Please be advised that the Online Services portal will be undergoing maintenance and will be unavailable from 5:30pm Friday, 28 June 2024 until Monday 1 July 2024.  We apologise for any inconvenience.

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Please be advised that the Online Services portal will be undergoing maintenance and will be unavailable from 5:30pm Friday, 28 June 2024 until Monday 1 July 2024.  We apologise for any inconvenience.

Customer Service Dashboards

Customer Satisfaction

Customer satisfaction expresses the extent to which customers are content with an organisation’s products, services, and capabilities.

To measure this, Council conducts regular surveys directly with people who have used some of its key services and facilities, including the Customer Contact Centre and Libraries.

This dashboard displays the customer satisfaction results from key Council services across the City of Parramatta.

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