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Please be advised that the Online Services portal will be undergoing maintenance and will be unavailable from Saturday 20 April 2024 to Sunday 21 April 2024. We apologise for any inconvenience.

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Please be advised that the Online Services portal will be undergoing maintenance and will be unavailable from Saturday 20 April 2024 to Sunday 21 April 2024. We apologise for any inconvenience.

Reporting Dashboards

Customer Service Dashboards

The Customer Service Dashboards show City of Parramatta’s performance in the delivery of some key services to the community. The services captured in the Customer Service Dashboards have been identified as key drivers of community satisfaction as measured through the Annual Community Satisfaction Survey.

The services presented in this dashboard show only some of the many services Council delivers to the community, but provide a useful indicator of how we are meeting our targets.

Council is committed to being open and accountable in the delivery of services and to improve, where possible, in response to customer feedback.

For a snapshot of our performance over the past three months, please visit the Service Areas below.

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