Civic Program and Citizenship

To become an Australian Citizen you need to apply through the Department of Home Affairs. The delivery of the Australian Citizenship Program is the responsibility of the Department of Home Affairs which are supported by Local Councils throughout Australia.

The Department of Home Affairs manages all information regarding Australian Citizenship, including:

• Applications for Australian Citizenship
• Approval of Australian Citizenship
• Allocation of conferees to ceremony dates and times
• Production of Australian Citizenship certificates

If you would like information regarding becoming an Australian Citizen or have any questions about your application, contact the Department of Home Affairs or phone the Citizenship Information Line on 131 880.

Council is not involved in applications, approvals, allocation of conferees to ceremony dates and times, and certifications. City of Parramatta Council is unable to move applicants forward on the list or give preference to attend a specific ceremony.

The Department of Home Affairs advises that approved applicants are required to wait up to 12 months to be invited to attend an Australian Citizenship Ceremony and be presented with your Australian Citizenship certificate, however if you are a resident of the City of Parramatta the wait time is approximately 6 months.

During the time an applicant waits to be invited to attend an Australian Citizenship ceremony, the Department of Home Affairs advises that citizenship assessment continues. If there are changes to the person’s individual circumstances during this period which affect their application the wait time can be impacted. Other circumstances that can impact the timeframe of when you will be invited to a ceremony include:

• Your application has been approved, however you have linked your citizenship application with another individual’s application that has not yet been finalised/approved. 
• Limited online and in-person ceremonies in NSW due to COVID-19 
• You have not updated your contact details with the Department. Please ensure your email and other contact details are up to date in your Immi account.

If you have concerns regarding individual wait time, please contact the Department of Home Affairs for further advice of your individual status. The Department of Home Affairs' can be contacted on 131 800.

Once an applicant receives a letter from the Department of Home Affairs advising Australian Citizenship has been approved, they must:

• Wait for an invitation to attend an Australian Citizenship ceremony. The Department of Home Affairs will send a letter of invitation advising you of your ceremony details. This invitation will include the date, time and location of the ceremony.
• If you are invited to attend a ceremony and do not attend, you will need to contact the Department of Home Affairs and wait until you are invited to a new ceremony. Failure to attend further ceremonies may result in forfeiting your Australian Citizenship.

The Department of Home Affairs hold ceremonies for candidates, as well as the ceremonies held by City of Parramatta Council and candidates may be invited to attend these departmental ceremonies.

For any further information regarding your Australian Citizenship, please phone the Australian Citizenship Information Line on 131 880. 
 

If you have compassionate or compelling grounds for an urgent ceremony, you may request one through the Department of Home Affairs by completing the Request for urgent citizenship ceremony form and emailing it to ceremony.nsw@homeaffairs.gov.au. Urgent ceremonies are only approved in exceptional and very limited circumstances. 

Conferees are advised that all fields in the form must be completed with supporting evidence attached so that requests can be assessed and considered by the Department. Please ensure all documentation is translated into English. If you do not provide evidence, your request will not be accessed and you will not receive a reply from the Department of Home Affairs.

If you have any questions regarding urgent ceremonies, please contact the Department of Home Affairs directly for further advice on your application. The Department of Home Affairs can also be contacted on 131 880.  

For your own safety, maintain distance where you can, and practice good hygiene to help stop the spread of COVID-19 (hand sanitisers and handwashing facilities are provided throughout the building).

Face masks are not compulsory, however, are strongly recommended where distance cannot be achieved and complimentary masks will be made available for your use.

For further information on Riverside Theatre’s Conditions of Entry and Patron Safety Information please visit: riversideparramatta.com.au/your-visit/patronsafetyinformation/

For the latest health advice please visit NSW Health.

Please do not attend if you feel unwell, are experiencing any flu-like symptoms, COVID-related symptoms, or if you are meant to be self-isolating.

Parking and public transport
Church Street is currently closed to general traffic between Market & Macquarie Street (to allow for Parramatta Light Rail Works). Please note, there may be additional road closures that may affect your access to Riverside Theatres. If driving, please allow extra time to reach the venue. 

For more information about parking and public transport please visit: riversideparramatta.com.au/your-visit/

Once an applicant has been invited to an Australian citizenship ceremony by the Department of Home Affairs, the final step to becoming an Australian citizen is to attend the ceremony and make the Australian Citizenship Pledge to Australia and its people.

Making the Pledge

Making the Pledge is the final legal requirement to becoming an Australian citizen. Following the pledge, new citizens will receive their Australian Citizenship certificate. The "Pledge" contains the words that are to be read out loud to complete the citizenship requirements. There are two pledges that conferees can choose from, one mentions God and the other does not. To view the pledges, please visit the Australian Citizenship Pledge page.

All conferees will be assigned to a seating area to make their Pledge of Commitment.

Special and formal occasion

Australian citizenship ceremonies in Parramatta are a special and formal occasion.

They fulfil requirements under Australian citizenship law. They also provide an important opportunity to officially welcome new citizens as full members of the Australian community.

They are often an emotional experience for the new citizen, as well as their host, family and friends and other ceremony guests.

You are welcome to bring family and friends to this special occasion, however guest spaces are limited.

If you are unable to attend your ceremony, please contact the Department of Home Affairs on 131 880 and follow the instructions in your invitation letter provided by the Department of Home Affairs.

In most cases, you will receive a non-attendance from the Department and you will be then invited to the next appropriate ceremony. 

Conferees will be contacted by the Department of Home Affairs when they have been allocated to a ceremony. The Department of Home Affairs will send a letter of invitation advising you of your ceremony details. Applicants are asked to please ensure their email address is up to date in their Department of Home Affairs ImmiAccount.

Once the ceremony has concluded, Australian Electoral roll applications completed by new citizens can be submitted. It is compulsory by law for all eligible Australian citizens to enrol and vote in federal elections, by-elections and referendums. For further information regarding voting or the Australian electoral roll, please visit the Australian Electoral Commission website.