Lost and Found Pets

If your pet has gone roaming unexpectedly, here are some things that you can do to help ensure a safe return:

• Ensure your pet's details are up to date with the City of Parramatta and list it as missing
• Contact Parramatta's local vets and describe what your pet looks like, as it could have been handed into a vet
• View animals recently impounded by the Blacktown City Council Animal Holding Facility. Any animal taken to the Animal Holding Facility can be resold, re-homed or euthanised if unclaimed within seven days (without a microchip) or 14 days (with a microchip). It's important you visit regularly to identify your pet and claim him/her as soon as possible as daily fees apply
• Check with Parramatta's surrounding councils. Your pet may have wandered into another local government area. Our surrounding councils include:
  • Fairfield City Council
  • Cumberland City Council
  • Hills Shire Council
  • Blacktown City Council
  • Canterbury Bankstown Council
  • City of Ryde Council
• Use RSCPA's Pet Reunite program 
• Visit rescue agencies like www.lostpetfinders.com.au, and consider creating a lost pet Facebook page, group or event 
• Ask your neighbours for sightings and walk around your neighbourhood, door-to-door knock and/or do a letter box drop with a photo of your pet, their name, details and your phone number.

If you've come across a pet wandering without its owner or handler nearby, you can do one of a number of things:

• If there is a collar and tag, call the number provided and arrange for collection by the owner
• Take the animal to your nearest vet. Most veterinary clinics accept and hold lost dogs. They can scan the pet for a microchip to try and reunite the pet with its owner
• If none of the above are successful options, call City of Parramatta on 02 9806 5050 and report the stray for collection.

City of Parramatta Council collects strays during the following times:

• Monday – Friday: 6:00 am to 4:30 pm
• Saturday – Sunday: 6am to 2pm (minimal staff and limited holding facilities are available on weekends)

If you have found a lost pet after hours, take the animal to your nearest vet and hand it in as a stray.

If you see a roaming pet, and do not want to, or are unable to, approach the pet, call City of Parramatta Council and report it. Please leave a contact name and a number for an officer to call you back, if more information is needed.

Never put yourself at risk if you are unsure of a roaming dog. Even a small or seemingly friendly dog can bite when frightened or surprised.