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New waste collection service - FOGO

Stay up to date with Council's new waste collection service, FOGO, subscribe now.

 

FOGO (Food Organics and Garden Organics) is a new way we can recycle our household food scraps every week, coming in November 2024.

City of Parramatta is excited to announce a new kitchen caddy is joining your household! Your new kitchen caddy will be delivered later this year along with a new set of bins - red lid garbage, yellow lid recycling and green lid FOGO bin - to replace your existing bins. Pop your caddy on the kitchen benchtop, line it with a compostable bin liner, fill it with your food scraps and empty it into your green lid FOGO bin.

FOGO waste collection services will begin from November 2024 to residents living in single-unit dwellings and unit buildings <30 dwellings.*

*People living in buildings with more than 30 dwellings will be introduced to FOGO at a later stage.
 

What is FOGO?

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  • FOGO stands for Food Organics and Garden Organics. It is a combined food waste and garden waste collection and recycling service. You can now recycle your food and garden organics with your new green lid FOGO bin. Anything you can eat or grow such as meats, dairy, bones, to grass and sticks can now go in FOGO!
     
  • A 240L green lid FOGO bin and 7L green lid kitchen caddy will be delivered to households for the disposal of food scraps and garden waste.

Why do we need FOGO?

  • To reduce landfill and the impact of climate change, the NSW Government has mandated all councils in the state implement FOGO (Food Organics Garden Organics) waste collection services.
     
  • The FOGO waste collection service will contribute to diverting the waste we send to landfill by 85% by 2038.

 

 

Green lidded kitchen caddy

 

What you need to know

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Between late-July and November 2024 if you live in a house, townhouse or a unit building with <30 dwellings, you will receive:

  • A new red lid garbage bin (80L) collected weekly
  • A new green lid FOGO bin (240L) collected weekly
  • A new yellow lid recycling bin (240L) collected fortnightly
  • A new green lid kitchen caddy (7L) for your benchtop
  • FOGO service commences in November 2024. 

Red lid garbage bin cost implications:

Bin Size Annual Cost Cost Implication
80L red lid garbage bin $457.85* Cost saving of $42.69 reflected in your rates notice
140L red lid garbage bin $500.54* No additional fee – cost remaining the same as is currently being paid.
240L red lid garbage bin $754.69* Additional cost of $254.15 on what you currently pay (based on existing standard 140L red lid bin service), which will be reflected in your rates notice.

*24/25 financial year

  • With food waste being diverted to your new FOGO green bin, you will receive a new 80L red lid garbage bin and cost saving which will be reflected in your rates notice 
  • Your red lid garbage bin will be reduced to 80L as food waste will be going to the FOGO bin. This will also be reflected in a reduction to your rates costs. 
  • Property owners will be sent a form to confirm the preferred size of their red lid garbage bin, if you'd prefer, you can also fill in the form digitally.  

 

  • You’ll get increased capacity of bin space with FOGO! 
  • For renters who require a larger red lid bin, please contact your real estate agent or landlord for them to purchase a larger bin option on your behalf. 

 

 

 

 

 

 

 

 

 

 

 

Green lidded garbage bin

What is changing?
  • Bin Type Green Garden Organics bin Red Garbage bin Yellow Recycling bin
    Bin Size 240L 140L 240L
    Collection Frequency Fortnightly Weekly Fortnightly

    Current bins available through Council

    Total waste capacity across a fortnight is currently 760L.

    This will change to:
     

    Bin Type Green Food Organics and Garden Organics bin Red Garbage bin Yellow Recycling bin
    Bin Size 240L 80L 240L
    Collection Frequency Weekly Weekly Fortnightly

    New bin available through Council.

    Total waste capacity across a fortnight will increase to 880L.

  • With our new waste collection program, you’ll get increased capacity moving from 760 litres per fortnight to 880 litres per fortnight across the red landfill bin, yellow recycling bin and green FOGO bin – this is an increase of 120 litres!
     

    TOTAL BIN CAPACITY PER FORTNIGHT
      Red Garbage FOGO Yellow Recycling Total volume per Fortnight
    Current 280L (2X140L) 240L (1x240L) 240L (1x240L)  760L
    FOGO 160L (2x80L) 480L (2x240L) 240L (1x240L) 880L
    Change -120L +240L No change +120L

     

Still have questions?
 

 

Or email us on fogo@cityofparramatta.nsw.gov.au

 

Downloadable Resources

FOGO A5 Flyer

FOGO Pamphlet

 

Red Lid Garbage Bin Request form

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Property owners will be sent a form to confirm the preferred size of their red lid garbage bin, if you'd prefer, please fill in the form digitally. 
 

Key dates

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Word April and May in circle

Property owners of single-unit dwellings will be sent a form with the option to opt in to receive a larger red lid bin for an additional fee. For renters who require a larger red lid bin, please contact your real estate agent or landlord for them to purchase a larger bin option on your behalf.

Word late July and October in circle

New red, yellow and green bins are delivered. Keep placing your food scraps in the red lid garbage bin for now.

The words late OCT and NOV FOGO ‘starter pack' delivered including green lid kitchen caddy and six months’ supply of compostable liners.
Word November in circle

FOGO waste collection service commences. Start using your green lid kitchen caddy and placing food and garden waste in your green lid FOGO bin. From the week commencing 11 November 2024, existing red lid garbage bins will be collected.

Numbers 2025-26 in circle

 

FOGO service rolled out to people living in apartments with more than 30 dwellings.

Upcoming FOGO events

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Learn all about FOGO at our upcoming events for young, old and everyone in between. 

Feed it to FOGO show (3-8years)

Join Milli the Hen and Mike as they take you on a journey to get to know the newest member of our family, the FOGO caddy, in this song-and-dance filled session and learn to look after our environment together.

Registrations essential.

•    Thursday 18 July – Dundas Library
•    Tuesday 6 August – Dundas Library
•    Wednesday 14 August – Parramatta Library at PHIVE
•    Tuesday 20 August – Constitution Hill Library

 

 

Get ready to feed it to FOGO (adults, City of Parramatta residents only) in English and Mandarin. Registrations essential.

This workshop explores all the changes you can expect as FOGO waste services roll out in the next few months and what role you can play to ensure this will be a great change for your household, our community, and the environment.

•    Wednesday 14 August – Dundas Library, please note this session will be delivered in Mandarin
•    Thursday 22 August – Parramatta Library at PHIVE
 

Become a FOGO Champion

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Help your community embrace this great change and become a FOGO champion. You will act as a FOGO advocate within the community by offering to help people adjust to the new way we recycle our food scraps. Submit your interest here. We will be in touch to roll out FOGO with your support. 

Keep up to date

Stay tuned for more information! Council is here to help you on your FOGO journey. Over the coming months, we’ll be rolling out instructional videos, an A-Z list of FOGO items you can put in your kitchen caddy, and more.  
 

Community Consultation (Back to top)

Community Consultation
    • In late 2021 and early 2022, Council ran an eight-week community consultation campaign requesting feedback on the introduction of the government-mandated FOGO waste collection service.
       
    • The campaign included information about sending food waste to landfill and the environmental and cost benefits of separating food from general waste.
       
    • Four options for a new waste collection service were outlined and Council surveyed residents on which were acceptable and which was the preferred solution. 
       
    • A variety of methods and channels were used to promote the consultation:
      • an LGA-wide letterbox drop
      • multiple social media campaigns
      • Council's e-newsletters (City News) and Participate newsletters
      • Council's website and media release
      • Local newspaper display ads
         
    • On Monday 22 August 2022, Council was presented the survey and workshop results for consideration.
       
    • Council resolved to approve ‘Service Option 3’ to be specified in the future waste services tender. Service Option 3 is as follows:
      • Weekly collection of general waste in a 80L bin
      • Fortnightly collection of recycling in a 240L bin
      • Weekly collection of food organics and garden organics in a 240L bin
         
    • The reasons for supporting Option 3 were:
      • It provides a weekly collection, which was of high importance to the community in survey results
      • It recognises that on average, 46% of the contents of the red-lidded garbage bin is food waste and that this would be collected weekly in the green bin
      • It supports the City’s goal of diverting 85% of waste from landfill as per the endorsed Environmental Sustainability Strategy
         
    • Councillors also discussed:
      • The need for significant education and communication prior to the roll out
      • Providing opportunity for households to request a larger bin if needed (at a small cost)
      • Providing a service which balances the needs of different household types
         
    • To view the options presented in the survey, please visit Participate Parramatta.
       
    • Not sure about your bin collection day? Check the Bin Collection map.

Upcoming events