Car Park Refund

In order to claim a refund please complete an online refund form and attach a copy of your ticket or receipt. Refunds are only approved in cases where there is a malfunction of equipment, and this malfunction must be verified. Misplacing your entry ticket does not entitle you to a refund.

A claim needs to be made within 5 business days.

Car Park Refund Form

Your details

Full Name

Phone

Postal address

Payment details

Please provide as much information as you can to speed up processing

Carpark Name

Date and time when the payment was made?

Time e.g. 12:30:00 PM

How much was paid?

Describe problem

First Payment Method

Credit Card

Cash

Google Pay

Apple Pay

How much was paid?

Second Payment Method

Credit Card

Cash

Google Pay

Apple Pay

How much was paid?

First 6 Digits and the last 4, of your Credit Card:

e.g. 123456 ... 1212

If the payment was done by phone payment, please send back: Google Pay/Android – Virtual Account Number (This is different from the physical card number) Apple Pay - Last 4 digits of the Device Account Number (This is different from the physical card number) you can find this on your wallet and then card details

e.g. 123456 ... 1212

Attach any evidence, proof if available

Upload requirements

Parking and transport

Car Park Refund

Car Park Refund

Car Park Refund Form

Upcoming events

PHIVE Building Tour

Parramatta Public Art Tour

Parramatta Town Hall Tour