On this page requests can be made and problems reported in the following categories:
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Waste Bin Serviced Missed Report a bin not emptied or partially emptied on collection day. Please ensure your bin is presented on kerb for collection after you report it.
Report Missed Waste Bin ServiceWaste Bin Damaged To report when a Bin get damaged and require repair or replacement. Please ensure your bin is presented on kerb for repair or replacement after you report it.
Report damaged waste binWaste Bin Stolen Or Lost Bins sometimes get lost or stolen and require replacement. Please report a lost or stolen bin and a replacement will be delivered to the nearest nature strip in front of your property.
Report a lost or stolen waste binWaste Bin Left Out Bins need to be returned to the property within 24 hours after collection. Please report any bins still out in your street after collection day.
Report a bin left outWaste Bin Remove Report an additional unwanted/dumped bin to be removed from your property.
Report A Waste Bin Requiring Removal -
Kerbside Clean Up Missed Use this to report a scheduled kerbside clean up that has not taken place.
Report a missed kerbside clean upBook A Kerbside Clean Up The City of Parramatta currently provides a total of 4 kerbside bulky waste clean ups per calendar year. These must be pre-booked by residents.
Book A Kerbside Clean UpWaste Container Permit Application to locate a building waste container on a public street or footpath.
WASTE CONTAINER PERMIT APPLICATION -
Illegally Dumped Rubbish Report dumped rubbish on council land or nature strip so that it can be investigated.
Report Illegally Dumped RubbishWaste Management General Information Enquiry about general waste information such as waste calendars, sustainability programs or information programs.
General Information On WasteCleaning Of Public Amenities Report when public amenities such as public toilets need to be cleaned.
Report uncleanliness in public amenitiesPublic Waste Bins Full Report when a public bins is overflowing and needs to be emptied.
Report public waste bins fullRequest For The Removal Of Litter Request for the removal of litter within the main CBD of Parramatta area.
Request removal of litterWaste Container Permit Application to locate a building waste container on a public street or footpath.
Waste container permit application
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Repair of a single pothole Report a single pothole in a council road that requires repair.
Report a potholeRepair of multiple potholes or major road repairs Report a serious pothole or other major damage to a road likely to adversely affect a vehicle encountering it.
Report multiple potholes or major road damageRequest For Street Sweeping Request street sweeping to clear a council road of minor debris.
Request Street SweepingTraffic Island Roundabout Maintenance Report a traffic or refuge island that is damaged or in need of repair.
Report Damage to Traffic or Refuge IslandRepair of existing kerb and gutter Report damage to kerb and or gutter on a council road.
Request repair of kerbs and guttersBarricade Issues Report a council road barricade that has been damaged or fallen over or is in other disrepair or malfunctioning.
Report problem barricadesImprovement of existing street lighting Report damaged, inoperable or insufficient street lighting
Report poor street lightingDamaged street or furniture barriers Report council furniture or barriers that have been damaged or are in need of repair.
Report damaged street furniture or barriers -
Manufacture And Maintain Street Name Signs Report the need for repair of an existing street name sign or the manufacture of a new one.
Request Manufacture and Maintain Street Name SignsRequest For New Traffic Or Parking Sign Request new traffic or parking sign to address a persistent interruption in traffic flow or parking.
Request A New Traffic Or Parking SignMaintenance Of Information Sign Request maintenance of an information sign that is damaged or illegible.
Request Maintenance of An Information SignRequest For New Information Sign Request a new sign to address a lack of useful information.
Request for New Information SignMaintenance Of A Bus Shelter With Advertising Request maintenance of a bus shelter with advertising that may be illegible, have graffiti or be in need of repair.
Request Maintenance of a Bus Shelter with AdvertisingMaintenance Of A Bus Shelter Without Advertising Request maintenance of a bus shelter without advertising that may have graffiti or be in need of repair.
Request Maintenance Of A Bus Shelter Without Advertising -
General Obstruction On The Footpath Report an obstruction on the footpath.
Report a footpath that has been obstructedRepair Of Existing Footpath Report and request repairs to an existing footpath.
Request Repair of Existing FootpathRequest For New Footpath Request for a new footpath to be constructed where there is none or where a footpath ends unexpectedly and illogically.
Request for New Footpath
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Overgrown Verge That Requires Mowing Request that overgrown verge (the grass next to the gravel shoulder of a road) be cut back or mowed.
Report Overgrown VergeOvergrown Vegetation On Council Land Report and request that overgrown vegetation, growing out of control on council land, be trimmed or cut back.
Report Overgrown Vegetation on Council Land -
Maintenance Of Park Play Equipment Report and request repair of damaged playground, water park or exercise equipment.
Request Maintenance of Park Play EquipmentMaintenance Of Park Furniture Report and request repair of damaged park furniture such as benches.
Request Maintenance of Park FurnitureMaintenance Of Council's Parks & Reserves Building Report and request repairs to a building, such as a toilet block or canteen, located within a council park or reserve.
Request Maintenance of Council's Parks & Reserves BuildingMaintenance Of Sports Infrastructure Report and request repairs to sporting infrastructure such as soccer or football uprights or a cricket pitch, located within a council park or reserve.
Request Maintenance of Sports InfrastructureMaintenance Of Council's Parks & Reserves Report and request general repairs to council parks or reserves such as turf or walking track repair.
Request Maintenance of Council's Parks & ReservesRequest For Mowing In A Park Request for mowing on a council park or reserve where the grass growth has become prohibitive to activity.
Request Mowing In A ParkFlooding In Council's Parks And Reserves Report flooding in council parks and reserves where water levels have become dangerous or prohibit intended use.
Report Flooding in Council's Parks & ReservesVandalism Of Parks And Reserves Report and request repair to council parks and reserves that have been vandalised.
Report Vandalism of Parks & ReservesRequest For Information On Parks For general information on parks and reserves visit the relevant page on council's website.
Information on Council Park's and ReservesBushland Walking Track Maintenance Report and request maintenance required to a bushland walking track that may have been washed out or have a tree obstruction or any condition that poses a risk to public health and safety or enjoyment of intended experience.
Request Bushland Walking Track Maintenance
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Dead Animal On Council Land Report a dead animal on council land that requires disposal.
Report A Dead Animal On Council LandStray Or Roaming Animal On Council Land Report a stray or roaming animal on council land that is in distress or represents a nuisance or danger.
Report A Stray Or Roaming AnimalBarking Dog Report a dog that is barking and disrupting the peace or displaying signs of aggression.
Report Barking Dog
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Fallen trees or branches Request that tree branches fallen on council land be collected and removed
Report Tree Branches Needing CollectionRequest For Tree Removal Send a request to council to have a tree removed from council land.
Request For A Tree On Council Land To Be RemovedRequest For Tree Maintenance Request that a tree on council land be pruned or trimmed.
Request For Tree MaintenanceTree Investigation (Species, Heritage, Diseased) Request that a tree on council land be investigated for reasons of species, heritage or disease.
Request A Tree InvestigationRequest For Tree Stump Grinding Request that a tree stump on council land be subjected to stump grinding.
Request for Tree Stump GrindingRequest for a new tree Request replacement of a tree that was previously removed or collected after falling, or a new tree.
Request for a new tree -
Trees On Private Land Overhanging Council Land Report a tree on private land overhanging council land that may pose a risk to public health and safety.
Report Trees on Private Land Overhanging Council LandBreach Of Tree Preservation Order On Private Land Report a breach of a tree preservation order on private land such as when a protected tree is removed.
Report Breach of Tree Preservation Order
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Food Shop Hygiene And Handling Report food shop hygiene and handling issues that may represent a risk to public health and safety.
Report Food Shop Hygiene & HandlingFoodborne Illness Report Report food related illness or confirmed food poisoning from retail food outlet that is likely to pose further risk to public health and safety.
Report Foodborne IllnessFood Foreign Matter Report foreign matter found in food, contamination of food product with unknown visible matter that may pose a risk to public health and safety.
Report Food Foreign MatterFood Labelling Or Composition Report improper food labelling or composition issues.
Report Food Labelling Or CompositionPublic Pools And Spas Complaint Report any issues regarding public pools and spas that may pose a risk to public health and safety.
Report Public Pools and Spas ComplaintSkin And Hair Incident Report an incident where skin or hair may pose a risk to public health and safety.
Report Skin And Hair Incident
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Drainage Pit Or Pipe Blocked Report drainage issues surrounding a council pit or blocked pipe.
Report a council pit or pipe blockedDrainage Pit Requires Maintenance Request and report a drainage pit that requires maintenance.
Report A Drainage Pit Requires That MaintenanceDrainage Issues On Private Land Report drainage issues on private land that may pose a risk to public health and safety.
Report Drainage Issues on Private Land -
Pollution Report - Land Contamination Report any contaminated land on a site that contains substances that aren't expected under natural circumstances and that may pose a risk to public health and safety.
Report Land ContaminationPollution Report - Water, Dirty Water and Mosquitos Report any contaminated water that contains substances that aren't expected under natural circumstances and that may pose a risk to public health and safety.
Report Water Contamination
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Maintenance Of A Council Landscape Request maintenance or repair of a council landscape such as a landscape or monument within Prince Alfred Square or Centenary Square.
Request Maintenance of a Council LandscapeRequest For General Information If you have a request for general information from council please visit the Contact Us page on Council's website.
Request For General Information
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Abandoned Vehicle Report if an vehicle is abandoned on council land such as roads and nature strips.
Report an abandoned VehicleParking Offence Report a parking offence such as a vehicle is blocking a driveway. Please note council can only issue an infringement on the offending vehicle. It is unable to remove vehicles.
Report A Parking OffenceProhibited Activity Report work or activity that may be deemed illegal or dangerous that a ranger should inspect.
Report Prohibited Activity -
Removal Of Graffiti On Council Land Lodge requests for the removal of Graffiti from Council Land
Request Removal Of Graffiti
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Development - Not in Conformity (Private PCA) Report a development that is not conforming to agreed plans (Private PCA)
Report Not in Conformity (Private PCA) Development Issues