Frequently Asked Questions
Aquatic centre facilities play an important role in providing health and wellbeing benefits for our community across all age groups, abilities, backgrounds, skills and interests. We have compiled some frequently asked questions to provide some insights into our new aquatic centre.
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The facility is a Royal Lifesaving Saving Keep Watch partner and enforces the keep watch policy.
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Yes, all patrons who are wishing to swim will need to be in appropriate swimwear made from Lycra and Nylon; we do not permit regular clothes of any type in the pools. This assists us in maintaining a high-level water quality for all our patrons to enjoy.
All swimmers who are not toilet trained are required to wear a swimming nappy to assist us in avoiding pool closures. For swimmers under 3 years of age, we require them to wear a disposable swimming nappy with a reusable swimming nappy over the top. Children's disposable and reusable swim nappies are available for purchase at the Service Desk & Retail Area.
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We are unable to hire equipment for personal or commercial use. The PAC Swim Shop will offer a range of swim accessories, swimwear, and fitness equipment. We will have multiple brands and price points that are suitable for the whole community.
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Yes, the pools in the facility have been designed to incorporate accessible facilities including pool access via ramps in the 50m and 25m pools and an accessible platform for entry to the Learn to Swim Pool and Spa.
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See below for a list of pools available at the PAC:
- 50m, ten lane outdoor pool with access ramp
- 25m, eight lane indoor pool with access ramp
- Indoor Learn to Swim Pool with an accessible platform
- Indoor Spa, Sauna, and Steam rooms
- Leisure Pool with a splash pad.
- All pools are heated
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Regardless of the activities in the pools we will always ensure that a minimum of two lap lanes are available to the public for lap swimming.
Full lap lane availability can be found via here.
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Please visit our swim school FAQS page for information relating to enrolments at the PAC. (insert link to New Swim school FAQS). If you wish to view our class levels and enrol into the program, please visit our learn to swim page
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The spa, sauna and steam room can be used by patrons with the appropriate membership or casual visits to use the facilities can be purchased. Time limits in accordance with NSW Health Guidelines are applicable for these facilities.
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Yes, the Parramatta Aquatic Centre does accept Fitness Passport for its aquatic facilities. This includes the 10 lane 50m outdoor heated pool, 25m Indoor heated Leisure pool and the Indoor Splash Zone.
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Fitness passport access at the PAC is for all aquatic spaces of the facility. For gym admission and group fitness classes (including aqua aerobics), a full access membership is required. Casual gym visits and class passes can be purchased.
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These relaxation facilities are part of our health and wellness offering and require a full centre membership to access. You can purchase casual visit passes to utilise these spaces for $9.30 per session.
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Onsite car parking at the PAC for Fitness Passport holders will be charged at advertised rate - $3.00 per half hour. No discounts will be applicable.