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During the current COVID-19 environment, our essential Meals on Wheels service continues to operate through the delivery of nutritious meals to participants. We are deeply grateful for the ongoing dedication of the volunteers who deliver those meals to the elderly, isolated people, and people with disability.

Other face-to-face programs and activities have been suspended according to Public Health Orders. Some online activities and telephone are being provided to support participants. This information will be updated on a regular basis.


Community Care volunteers make a difference in the City of Parramatta 

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Our volunteer team of 100 volunteers are highly valued community members who have been with Council for up to 25 years.

They are essential for us to operate many of our services for older people and adults living with disability.

We would not be able to provide our person-centred services without volunteers.

Volunteer roles

There is a diverse range of volunteer roles across our services.

  • Volunteers are matched based on common interests and provide weekly or fortnightly social visits or community activities based on the needs of the person

  • Volunteer drivers and helpers deliver meals each weekday morning

  • Volunteers facilitate socialising and dining out in restaurants

  • Volunteers provide social support over lunch for people at risk of malnutrition

  • Volunteers help out at reception and assist with various group activities including walking groups, social groups and classes

Volunteer with us

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Volunteering is an activity which takes place through not for profit organisations or projects and is:

  • of benefit to the community and the volunteer
  • by free will of the volunteers and without coercion
  • without financial gain 
  • for designated volunteer positions only.

Being a volunteer can be a valuable and enjoyable experience, providing the opportunity to meet people and help others.

People volunteer for a variety of reasons including to:

  • give back to the community
  • use skills to help others
  • gain work experience
  • learn new skills
  • meet new people
  • have a sense of purpose.

Rewards of volunteering

One the greatest rewards of volunteering is knowing that your efforts make a difference in the lives of others. 

As a volunteer in our team you will be supported with orientation, training opportunities and ongoing support and supervision.

There are opportunities to interact other volunteers and attend events throughout the year.

The City of Parramatta recognises that volunteers have the right to claim reimbursement for out-of-pocket expenses such as the cost of public transport or petrol costs when using own vehicle.

Interview with Fouad Nahkle, volunteer across three services and winner of 2020 Lord Mayor Humanity Award 

Meals on Wheels volunteer Helen Macias receiving the Central Sydney Region Adult Volunteer of the Year Award