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Community Care volunteers make a difference in the City of Parramatta 

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Since 1994 Community Care has provided a range of services to support older people and people with disability. The volunteer team is an essential component of the services as they engage in diverse roles to partner and facilitate opportunities for each participant to maintain the good things in life and promote sustainable independence. 

If you have a passion to make a difference in the lives of people, minimise social isolation and contribute to improving their quality of life, we would like to hear from you. 

Volunteer roles

There is a diverse range of volunteer roles across our services.

  • Volunteers are matched based on common interests and provide weekly or fortnightly social visits or community activities based on the needs of the person

  • Volunteer drivers and helpers deliver meals each weekday morning

  • Volunteers facilitate socialising and dining out in restaurants

  • Volunteers provide social support over lunch for people at risk of malnutrition

  • Volunteers help out at reception and assist with various group activities including walking groups, social groups and classes

A volunteer assisting an elderly woman.

Volunteer with us

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Volunteering is an activity which takes place through not for profit organisations or projects and is:

  • of benefit to the community and the volunteer
  • by free will of the volunteers and without coercion
  • without financial gain 
  • for designated volunteer positions only.

Being a volunteer can be a valuable and enjoyable experience, providing the opportunity to meet people and help others.

People volunteer for a variety of reasons including to:

  • give back to the community
  • use skills to help others
  • gain work experience
  • learn new skills
  • meet new people
  • have a sense of purpose.

Rewards of volunteering

One the greatest rewards of volunteering is knowing that your efforts make a difference in the lives of others. 

As a volunteer in our team you will be supported with orientation, training opportunities and ongoing support and supervision.

There are opportunities to interact other volunteers and attend events throughout the year.

The City of Parramatta recognises that volunteers have the right to claim reimbursement for out-of-pocket expenses such as the cost of public transport or petrol costs when using own vehicle.

Interview with Fouad Nahkle, volunteer across three services and winner of 2020 Lord Mayor Humanity Award 

Meals on Wheels volunteer Helen Macias receiving the Central Sydney Region Adult Volunteer of the Year Award

Senior Volunteer of the Year – Jocelyn Dodd from North Parramatta

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Senior volunteer receiving award


Jocelyn has been supporting elderly people and people living with disability for the past decade as a community connector volunteer with social inclusion services at City of Parramatta.

She has provided computer and smart phone literacy services, helped build social skills for eating out and attending social events, and provided support using public transport and in-home support via Meals on Wheels.

She continues to builds healthy connections, inclusion and social skills so the elderly or people with a disability can gain independence and have a better

Each year, the City of Parramatta invites the local community to nominate an outstanding resident or organisation who have provided an outstanding contribution to the lives of our citizens or have provided a noteworthy contribution to the Parramatta community.

Jocelyn Dodd, who has been volunteering with City of Parramatta’s Community Care services for more than a decade, was named Senior Citizen of the Year.

Senior Citizen of the Year receiving award


Citizen of the Year Awards Nomination

Do you know a volunteer in our local area who deserves to be recognised? The City of Parramatta Citizen of the Year Awards provides a great opportunity to celebrate local heroes for the contribution they deliver to our community.
For more information, visit: or contact our Citizen of the Year Awards team at or by calling 02 9806 5000.


2021 Senior Volunteer of the Year North Western Region – Robin Deaves

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As a member, and now Social Inclusion volunteer team leader, of Parramatta Council’s Community Care, Robin works with elderly people in the local area to provide opportunities for social interaction. The Blaxlands Ridge resident has demonstrated outstanding leadership skills with a genuine compassion, respect and understanding of vulnerable people. In 2020, when COVID-19 forced activities to be suspended, Robin regularly contacted each participant to make sure they were okay.


Picture of Robin Deaves

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