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Updating the strategy
In August 2015, Parramatta became the first local government in New South Wales to adopt a Smart City Masterplan to better position the City to meet the challenges of the future and leverage the opportunities of data, information, and technology to improve peoples’ lived experience of the City.
In 2023, Council is refreshing its smart city position with a 10-year vision through the Smart City and Innovation Strategy. The draft strategy is now open for feedback before it is finalised for Council endorsement.
What is a smart city?
(Back to top)Smart cities are cities which use data, technology, novel ideas, and collaboration to solve problems. The world is facing unprecedented challenges including climate change, population growth, and health outbreaks such as the COVID-19 pandemic. In our changing world, it is vital that our approach to planning and managing our City is efficient, effective and adaptable.
Our vision for Parramatta is a thriving hub where people connect, collaborate, and exchange ideas. Building on the long-term vision established in our Community Strategic Plan 2018-2038 (CSP) and through consultation with the community and stakeholders, the draft Smart City and Innovation Strategy outlines our plan to make this vision a reality.
Cities that embrace smart and innovative solutions can see improved outcomes in areas such as sustainability, economic growth, and quality of life for residents, workers and visitors. For example, cities that use smart grid technology have shown reductions in energy consumption, and cities that implement smart public transportation systems have less congestion and better air quality.
Delivering our smart city
(Back to top)Council is responsible for directly delivering smart city programs, for working with partners like the NSW Government to co-deliver programs, and for advocating to other organisations to support our smart city vision.
We are guided by our Smart City Advisory Committee who provide independent advice on our smart city planning. The Committee is made up of the Lord Mayor (Chair) and five smart city experts.
Council is also a signatory of the NSW Smart Places Customer Charter, which guides our community-first principle to ensure that our city is built for people and designed with people.
Read more about the NSW Smart Places Customer Charter here
