Free financial counselling and coaching services

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Financial counselling

Financial counselling is assistance for people currently experiencing, or at-risk-of experiencing, financial problems to help stabilise finances and move toward gaining financial independence. Financial counsellors can analyse and assess your financial situation and give you information about credit and debt issues.

They work with you to develop a plan to improve your situation including:

  • one-on-one budget counselling
  • consumer education
  • help with arranging payment plans to deal with debt.

Free local financial counselling services are provided by Government-funded, non-profit organisations listed below. Further information about financial counselling can be found at Financial Counselling Australia.

Gambling financial counselling

If you have a gambling-related issue or you’re worried about a friend or loved one, GambleAware offers free and confidential information, counselling and professional support services. The program also offers education, resources and tips to be more aware of your gambling and how to gamble more safely, we can provide education, resources and tips. GambleAware is delivered by NSW Government funded non-profit organisations covering different parts of the Parramatta LGA listed below.

Financial coaching

Financial Coaching is assistance to help people better manage their money. Coaches can help people review their financial position and create a money plan to pay essential expenses and bills and develop a stronger savings position. Coaches can also refer you to financial counselling or other support services where appropriate.

List of services

Services listed below also have other sites around NSW. If you want to find an office outside the areas listed below, we recommend you visit the websites listed:

Salvation Army Moneycare Counselling Services

Appointments by phone

Address: 426 Church Street, Parramatta

Phone: (02) 9633 5011

Website: The Salvation Army – financial counselling

Salvation Army Moneycare Financial Capability and Coaching Services

Appointments by phone

Address: 236 Church Street, Parramatta and 166-170 South Parade, Auburn

Phone: 0437 002 426

Website: The Salvation Army – financial coaching

Wesley Financial Counselling Western Sydney

Appointments by phone.

Address:

  • 14 Lexington Drive, Bella Vista
  • Level 1, 148 Henry Street, Penrith

Phone:

  • 1300 827 638 or (02) 9114 5683 - Bella Vista
  • 1300 827 638 or (02) 4723 9240 - Penrith

Email: financialcounselling@wesleymission.org.au

Website: Wesley Mission

Wesley Financial Counselling – Credit and Debt Hotline

Call the Credit and Debt Hotline (office hours) to speak with a Financial Counsellor. They can assist with general enquiries about financial difficulties.

Phone: 1800 007 007

Wesley Mission (Epping & Carlingford)

Call or email the service to access online, telephone and in-person gambling financial counselling for individuals affected by their own gambling or the gambling of others.

Phone: 1300 827 638

Email: gamblingcounselling@wesleymission.org.au

Website: Wesley Mission

GambleAware

Call to access telephone and in-person gambling financial counselling for individuals affected by their own gambling or the gambling of others. Visit the website for a full list of services.

Phone: 1800 858 858

UCMH Counselling Services

Appointment by phone.

Address: 153 George Street, Parramatta

Phone: (02) 9891 6212

Christian Community Aid Financial Counselling

Contact to make an appointment.

Address: 2 Dickson Ave, West Ryde

Phone: (02) 9858 1377

Email: f.counselling@ccas.org.au

Website: Christian Community Aid

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